FAQ

  • What channels do you support?

    We support Facebook Messenger, WhatsApp, SMS, and web. However, using the API, you can build your own bot and publish it to other channels.

  • Can I cancel the Pro or VIP plan?

    Yes, you can cancel your Pro or VIP pricing plan anytime. However, once you have downgraded, the premium features anymore won't be available to you anymore.

  • Can I upgrade/downgrade anytime?

    Yes, you can upgrade or downgrade anytime based on your needs.

  • What if I need an integration that is not in your list?

    Contact us directly, and we will add this integration to your bot exclusively.

  • Is my data safe?

    We take privacy very seriously. We ensure that your data is handled securely. You can learn more in the Privacy Policy section.

  • Are there any setup fees?

    No, you can start using ChatBot for free. We don't charge anything unless you choose a Pro or VIP pricing plan. 

  • Do you offer a white-label solution?

    Yes, we offer a white-label solution in the VIP pricing plan.

  • How to upgrade to a paid plan?

    You can upgrade from the bot settings or click on the trial message in the navigation bar.

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